Yesterday my app suddenly stopped monitoring and displaying information from my device. I tried restarting the app, resetting the device, clearing the cache, but nothing helps. It doesn't matter if the device itself is working or if it's connected to a wifi device, the app always shows that the device is online. Removing and adding a device in the app does not help. Support, can you help me figure out what's wrong? It seems like there's some kind of server failure.

