Help, wifi does not connect to internet and i cant update my sbp

Good Morning, make sure the device is connected to a 2.4GHz network. Here is a video you can refer to.
https://drive.google.com/file/d/1L-sfD4MQ1_2v-f5dVBosfsGKWjubIzkj/view
Have a nice weekend.

Hi, the file that you sent me won't open. Can you send me one that i can view, thanks

Thank you, all fixed