Reactie van Zendure:
Hello,
Thank you for your patient explanation.
We need to confirm that even for monitoring purposes only, Home Assistant cannot be connected and used simultaneously with HEMS. Only one control or communication method can take over the system at a time. Even simply reading data can affect the operating logic, so we do not recommend connecting Home Assistant while HEMS is running.
Regarding the issue of the significantly increased switch count you mentioned, our inspection confirmed that there was indeed one charge/discharge state switch. However, this behavior was consistent with the CT reading change at that time, and the device adjusts according to the real-time load. Such switches may occur intermittently under certain load fluctuation scenarios.
The 15-second cycle of discharging to charging and then discharging that you mentioned is a dynamic adjustment behavior following the CT reading change and is not an abnormal malfunction. However, we suggest you continue to observe it. If the frequency increases significantly or affects actual use, please provide the specific time points and screenshots so we can analyze it further.
Thank you for your understanding and cooperation.
Sincerely,
Zendure Support Team
