carlos.mobiliti@gmail.com My Superbase 2000 is frozen now at 99% charge. It will not charge any more, nor will it provide any AC output. It’s the second unit I’ve had with the same problem. I’ve switched on/off and tried a hard reset, no change.
support Good Morning, the device is now unable to charge via AC and AC out? Can you send us a video about the problem with the device so that we can help you better? It can be sent via email, preferably with the SN code of the device attached. support@zendure.com Have a nice day.