Zendure App does not connect to Wi-Fi

Omarflux

Hi SuperBase V6400 community,
Is there somehow a way to tell why WiFi setup fails all the time with the Zendure App?

I follow the described setup process waiting for the two beeps , selecting the device, selcting the network SSID and entering the Network PWD and every time after watching the slow increment to 100% I get the "pairing failed" screen.
I have no Problem to connect via Bluetooth to the SBV so I guess it must be some SW issue.

Are there any limitation to 2,4GHz Wi-Fi ?
What is supported 802.11b+g+n ? or
Any limitation in the PWD characters that can be used ? Brackets @|#/\ ?

Any hint is appreciatted :-o

support

Yes, the device only supports 2.4GHz Wi-Fi for now.
Here's a video reference for you.
https://www.youtube.com/watch?v=SU-16xdBRlw&ab_channel=ZendureSupport

Make sure the password is entered correctly.
When connecting to the device Wi-Fi, although it is no network, make sure you select keep connected before proceeding.
Have a nice day.

Omarflux

Finally I found that there is password restriction on the WiFi that make the pairing fial all the time. In case you have a comma "," in your passphrase WiFi Connection will fail. Other special character and brackets seem to work fine. The only other problem I found is using a space charachter at the endo of the passphrase, that makes pairing fail too. The bug is easy to replicate if you just add "," into your passphrase.

Psunggatu

Make sure not connect to guest network