Always offline

D

Hi! I’ve paired super base pro 2000 to my account, but its always offline. WiFi blinking on screen device.

support

If the device's Wi-Fi keeps flashing, the device is not connected to the network, and you can try to connect the device again.
When properly connected to the device, the Wi-Fi logo will always be on and not flashing.
For a video on App connectivity, see, for example
https://drive.google.com/file/d/1L-sfD4MQ1_2v-f5dVBosfsGKWjubIzkj/view

inman

Also make sure password is correct, because when clicking the autofill instead of manually typing instead of manually typing in the login information I realized it entered my account password instead of my Wi-Fi password so it wouldn't connect cuz of a wrong password

support

inman Yes, as you say, make sure you enter the correct Wi-Fi password. Have a nice day.