Dear Zendure Users,
We would like to address a recent notification issue and provide a brief winter safety reminder for your Zendure products.
[ Notification Clarification ]
Some users received a premature test notification of AB1000 today, which included an incorrect statement about warranty status. We sincerely apologize for any confusion or concern this may have caused. Please be assured that your battery warranty remains valid and unaffected. The final, official announcement will contain the correct information.
[ Winter Safety Reminder ]
As winter approaches, we strongly encourage all users, especially those with AB1000 batteries, to take necessary precautions to protect your batteries. Proper care during extreme weather conditions is crucial to prevent potential damage and ensure optimal performance of your devices.
We urge you to be mindful of storage temperatures and charging levels to safeguard your batteries during the colder months. Your proactive care will help maintain the longevity and efficiency of your Zendure products.
We appreciate your understanding and continued trust. If you have any questions or concerns, please don't hesitate to contact our customer support team.
Stay warm and safe this winter!
Best regards,
The Zendure Team
